Monday, August 11, 2008

Does Offshore Outsourcing Affect Customer Satisfaction?

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Outsourcing has taken the heat lately. Many claim there are language problems and the exporting of jobs.

What do you think? Let us know!

Unsure? Read more here. Find out exactly how offshore outsourcing affects customer satisfaction. You'll be surprised.
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2 comments:

  1. Outsource Call Center10:30 PM

    Interesting topic! Outsourcing the lead process increases the company’s sales and revenues while cost is reduced. Thanks for sharing. Looking forward for your next post.

    -fern-

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  2. Sitikantha Pattnaik5:52 AM

    I do agree with you, yes there are language problems in offshore outsourcing customer satisfaction. But most of the companies are taking care of it. In every business make sure that you must face some problems, so it is not a big problem, which can't be solved.

    ReplyDelete